Terms and Conditions

Last updated: 26/02/2026

1. About us

This site is operated by Ascend Health Ltd, company number 10468557, registered address 21 Springfield Lyons Approach, Chelmsford Business Park, Chelmsford, Essex, CM2 5LB. Contact: enquiries@ascendhealth.co.uk

2. Our service

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Private Health Compare provides information and comparison tools for private medical insurance and related products in the UK. We are not an insurer. We introduce customers to insurers or to regulated intermediaries when requested. Information on this site is general information and is not advice. You should consider seeking regulated advice where appropriate.

3. Eligibility and territory

The site is intended for UK residents who are at least 18 years old. Products and services described may not be available in all circumstances or jurisdictions.

4. Your responsibilities

You agree that any information you submit is true, accurate, and complete to the best of your knowledge. You agree not to disrupt or attempt to gain unauthorised access to the site or related systems.

5. Accuracy and availability

We aim to maintain accurate content and reliable service. We do not guarantee that information is complete, current, or error free. Availability may be interrupted for maintenance or technical reasons.

6. Third-party content and links

Where we link to third-party websites, we are not responsible for their content, products, services, or privacy practices. You access third-party sites at your own discretion.

7. Intellectual property

All text, graphics, logos, and other content are owned by Ascend Health Ltd or our licensors. You may view and print content for personal or internal business use. Any other use requires prior written consent.

8. Liability

Nothing in these terms excludes or limits liability for death or personal injury caused by negligence, fraud, or any liability that cannot be limited under law. Subject to that, we are not liable for indirect or consequential loss, loss of profits, loss of revenue, loss of data, or loss arising from the use or inability to use the site.

9. Complaints and feedback

If you have a concern about our service, contact enquiries@ascendhealth.co.uk We will acknowledge your complaint and aim to resolve it as soon as possible.

10. Changes to these terms

We may update these terms. The updated version will apply from the date it appears on this page.

11. Governing law

These terms are governed by the laws of England and Wales. The courts of England and Wales have exclusive jurisdiction.